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All City Heat and Air has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the local services marketplace and consumer review site in 2015.
“We are honored to receive such a distinguished award from Angie's List,” owner Jeff Buhl said. “Superior customer service is what we strive for, and we are proud to provide an excellent experience for each and every one of our customers in the Charlotte area. We are thankful to each customer who has supported us and helped us achieve this award.”
“Only about 5 percent of the HVAC companies in Charlotte have performed so consistently well enough to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a really high standard.”
Angie’s List Super Service Award 2015 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.
Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.
All City Heat and Air came out and installed a new system for me 2 years ago. We have had maintenance contracts on the system since then. Their professionalism is what stands out to me about them. It's under a service contract so it's covered by the contract. They come out every 6 months and the price covers the life of the contract.