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It turned out that our painting contractor put a nail through one of the AC lines in our walls and caused a Puron leak. Ernie was able to find the leak and fixed our problem at no charge to us even though it was not his fault and it took him considerable time and effort. His persistence and patience were amazing. This was the most impressive contractor experience that I have ever had.
My experience could not have been better. I called in the morning for an afternoon appointment since I found that one of my AC units was not working properly in the morning. The technician was right on time. He quickly diagnosed the problem and quickly repaired it for a reasonable price. I would definitely recommend All City Heat and Air.
Identified the problem in just a matter of time. Professional, and most importantly, knowledgeable. I will definitely use them again.
The technician let me know what needed to be done, and we agreed what the cost would be. When he finished the work, he phoned back and told me he was able to use a less expensive freon and was able to adjust the bill. Very pleased with the work and will use them at another home I own.
The technician was on time and prompt. Very professional and didn't try to upsell me. I would recommend him to others and would use him again in the future. He was forthright and straight up about my unit. I appreciated his honesty.
Tom and I would like to take a moment to thank you for your recent visit to inspect and clean our heating equipment. As always, we received your normal professional and informative information. We consider you the most knowledgeable person we have ever dealt with when it comes to our heating and cooling equipment. When you put in our new system a few years ago you advised us on what would work best for our home and we were very pleased with what we decided to have installed.
We have been dealing with you for years and would not consider contacting anyone else when we have a problem or for our annual inspection. We do not hesitate to recommend you to all of our family and friends whenever they have a need for a top notch heating and air specialist.