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It turned out that our painting contractor put a nail through one of the AC lines in our walls and caused a Puron leak. Ernie was able to find the leak and fixed our problem at no charge to us even though it was not his fault and it took him considerable time and effort. His persistence and patience were amazing. This was the most impressive contractor experience that I have ever had.
My experience could not have been better. I called in the morning for an afternoon appointment since I found that one of my AC units was not working properly in the morning. The technician was right on time. He quickly diagnosed the problem and quickly repaired it for a reasonable price. I would definitely recommend All City Heat and Air.
Identified the problem in just a matter of time. Professional, and most importantly, knowledgeable. I will definitely use them again.
The technician let me know what needed to be done, and we agreed what the cost would be. When he finished the work, he phoned back and told me he was able to use a less expensive freon and was able to adjust the bill. Very pleased with the work and will use them at another home I own.
The technician was on time and prompt. Very professional and didn't try to upsell me. I would recommend him to others and would use him again in the future. He was forthright and straight up about my unit. I appreciated his honesty.
All City Heat and Air came out and installed a new system for me 2 years ago. We have had maintenance contracts on the system since then. Their professionalism is what stands out to me about them. It's under a service contract so it's covered by the contract. They come out every 6 months and the price covers the life of the contract.