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Why did you get into the HVAC industry? I was looking for a way to show off my skills in fixing things. From a young age, I always tore stuff apart to find out how it worked, and then, put it back together. I worked at an HVAC equipment distributor as a warehouse manager. After handling all of the equipment and delivering them to job sites, I decided to join All City as an installer and service technician.
What do you like best about the HVAC business? I really enjoy learning about the technical trades involved in everyday homes. As an HVAC professional, I am basically a hybrid plumber and electrician. I get exposed to so many situations in HVAC that it is always challenging and never mundane. Turning unhappy faces into happy faces is a plus, too.
How long have you been in the HVAC industry I worked on the distribution side of HVAC for three years before joining All City in 1999. By 2003, I was included in everyday management, and when Gene Poplin retired in 2005, I, along with longtime colleague, Ernie Brummitt, took over day-to-day operations.
What activities, hobbies, or other interests do you have? Too many to list, so I will keep it short: scuba diving, NFL football, hiking, camping, playing softball, and playing with my dog, Boss the Super Pug.
Do you live in the area? Do you have family/kids/pets? I moved from Lancaster, PA to Charlotte in 1995. 2015 will make it 20 years that I have lived in the South. As long as Charlotte, doesn't run out of sweet tea and the friendliest people on Earth, Charlotte will be my home forever. I am newly married to my best friend, Stephani. We have two dogs, Boss and Buddy.
I have had All City put in a couple of units in homes for me, and they did an outstanding job utilizing quality equipment at value prices. All City has also maintained and extended the life of a couple of older units without hesitation and without complaint.
The owners are are consistently available and always pleasant, and the employees are professional, courteous, and highly skilled.