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Why did you get into the HVAC industry? I was looking for a way to show off my skills in fixing things. From a young age, I always tore stuff apart to find out how it worked, and then, put it back together. I worked at an HVAC equipment distributor as a warehouse manager. After handling all of the equipment and delivering them to job sites, I decided to join All City as an installer and service technician.
What do you like best about the HVAC business? I really enjoy learning about the technical trades involved in everyday homes. As an HVAC professional, I am basically a hybrid plumber and electrician. I get exposed to so many situations in HVAC that it is always challenging and never mundane. Turning unhappy faces into happy faces is a plus, too.
How long have you been in the HVAC industry I worked on the distribution side of HVAC for three years before joining All City in 1999. By 2003, I was included in everyday management, and when Gene Poplin retired in 2005, I, along with longtime colleague, Ernie Brummitt, took over day-to-day operations.
What activities, hobbies, or other interests do you have? Too many to list, so I will keep it short: scuba diving, NFL football, hiking, camping, playing softball, and playing with my dog, Boss the Super Pug.
Do you live in the area? Do you have family/kids/pets? I moved from Lancaster, PA to Charlotte in 1995. 2015 will make it 20 years that I have lived in the South. As long as Charlotte, doesn't run out of sweet tea and the friendliest people on Earth, Charlotte will be my home forever. I am newly married to my best friend, Stephani. We have two dogs, Boss and Buddy.
Tom and I would like to take a moment to thank you for your recent visit to inspect and clean our heating equipment. As always, we received your normal professional and informative information. We consider you the most knowledgeable person we have ever dealt with when it comes to our heating and cooling equipment. When you put in our new system a few years ago you advised us on what would work best for our home and we were very pleased with what we decided to have installed.
We have been dealing with you for years and would not consider contacting anyone else when we have a problem or for our annual inspection. We do not hesitate to recommend you to all of our family and friends whenever they have a need for a top notch heating and air specialist.